Last Updated: 15th October 2024
Except otherwise agreed in writing by Schola, full participation fee for any Program shall be paid on registration. Where applicable, a Program can include a trial window that only becomes available after full payment. During the trial period, if a student so requests and is acceptable to Schola, Schola may, subject to such refund policy applicable to the Program concerned, exercise the option of refunding the fees paid for that Program, with applicable deductions of charges like administrative and marketing costs, etc., based on decisions taken by Schola from time to time. Refunds will not be allowed for any reason after the trial window is closed. For all Programs where there is no trial window or preparatory session, refunds shall be made in terms and conditions of the refund policy of the concerned Program.
It is the sole responsibility of the user enrolling into a Program to check the accuracy of and evaluate the suitability and relevance of the Program elected. The enrollment into a Program is not transferable.
To pay for any Program or to buy any services or products offered by Schola through the Platform, you will need to have access to the Internet and a current valid accepted payment method, as indicated during sign-up ("Payment Method"). Schola does not store any of your credit card information or any other information that is restricted by the Reserve Bank of India (RBI) for processing payment and has collaborated with payment gateways for the payment towards the services. Using a third-party payment provider renders you liable to agree to abide by the terms of such a payment provider. You agree that, if the third-party payment provider of Schola stores any of such information, Schola shall have no responsibility for such storage, and it shall be entirely up to you to permit the third party to store such information. In the event that any information of this nature or any loss resulting from your use of it is lost, Schola will not bear any responsibility or liability and shall not be liable to compensate or make restitution in any manner whatsoever for any loss suffered by you. You agree to pay any applicable fees charged for the payments processed through the Platform.
Neither Schola nor its agents will request the OTP or any authentication-related information for any reason, and we urge you to exercise caution in any transactions involving payment or financial matters.
If you do not pay the applicable Program fee, we may withdraw your access to a Program. Depending on where you complete the transaction with us, the type of payment method you are using, and where your payment was issued, your transaction with us might incur foreign exchange fees or exchange rates. Schola does not accept all payment methods, currencies, or locations for a payment. All applicable taxes are computed based on the billing information you supply to us at the time of enrollment or purchase.
We are dedicated to having you satisfied with any item, service, course, or workshop that you have purchased from us. Please read the following terms carefully, as they govern our refund policy.
No Refunds/Credits: There are no refunds or credits given for workshops.
We do not give refunds of course: It should be deeply considered what your schedule and dedication would look like prior to enrolling.
Transfer Policy: You can transfer your enrollment into the next cohort. A minimal administrative fee will be charged for such transfers.
Exceptional Circumstances: If a refund is processed due to some exceptional circumstances, note that the transaction would take about 5-7 business days to get processed by our payment partners (Razorpay and Stripe, among others). Amount will be credited back to the original method of payment.
If you have any queries regarding our refund policy, contact us at [email protected].
A Program cancellation shall be governed by the refund policy as outlined above. Each program shall have specific refund conditions which would apply in the event of a cancellation and resulting in the applicable refund for such request.
If you have subscribed for a free trial, the free trial period will last for the period of time specified during your sign-up. Free trials may not be combined with certain other offers. If you have subscribed to a particular paid service or product within the last six months or if your Payment Method, physical address, contact number, or email address has been used on an account for that paid service, you do not qualify to start a free trial for that service or product. If you buy a free-trial subscription, you'll probably find you don't have access to all the features of a program during that free-trial subscription period.